Terms of Service
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Welcome to TDC Online Pharmacy. These Terms of Service govern your use of our online pharmacy services and website. By using our services, you agree to comply with these terms.
1. Acceptance of Terms
By accessing or using TDC Online Pharmacy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
2. Services Description
TDC Online Pharmacy provides:
- • Online medication ordering and delivery
- • Prescription processing and verification
- • Health information and medication guidance
- • Customer support for pharmacy services
3. Account Registration
To use our services, you must:
- • Be at least 18 years of age
- • Provide accurate and complete information
- • Maintain the security of your account
- • Notify us immediately of unauthorized use
You are responsible for all activities under your account.
4. Prescription Requirements
Valid Prescriptions Required:
- • All prescription medications require a valid prescription
- • Prescriptions must be from a licensed healthcare provider
- • We may verify prescriptions with the prescribing provider
- • Expired or invalid prescriptions will not be accepted
5. Ordering and Payment
Order Process:
- • All orders are subject to availability
- • Prices are subject to change without notice
- • Payment must be received before order processing
- • We accept various payment methods as displayed on checkout
Delivery:
- • Delivery times are estimates and not guaranteed
- • Someone must be available to receive the delivery
- • We are not responsible for delays beyond our control
6. Prohibited Uses
You may not use our services to:
- • Order medications for resale or distribution
- • Provide false or misleading information
- • Attempt to obtain medications without valid prescriptions
- • Use the service for any illegal or unauthorized purpose
- • Interfere with or disrupt the service
7. Medical Disclaimer
- • Always consult your healthcare provider before taking any medication
- • We do not provide medical advice or diagnosis
- • Information provided is for educational purposes only
- • Seek immediate medical attention for emergencies
8. Privacy and Data Protection
Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which forms part of these Terms of Service.
9. Intellectual Property
All content on TDC Online Pharmacy, including text, graphics, logos, and software, is owned by or licensed to The Diabetes Centre and is protected by copyright and other intellectual property laws.
10. Limitation of Liability
To the fullest extent permitted by law:
- • We are not liable for any indirect, incidental, or consequential damages
- • Our liability is limited to the amount paid for the specific service
- • We do not guarantee uninterrupted or error-free service
- • We are not responsible for third-party content or links
11. Refund and Return Policy
Returns:
- • Prescription medications cannot be returned once dispensed
- • Over-the-counter products may be returned within 7 days
- • Products must be unopened and in original packaging
- • Delivery errors will be corrected at no additional cost
12. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach the Terms of Service.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be resolved in the courts of Rawalpindi, Punjab.
14. Contact Information
For questions about these Terms of Service, please contact us:
Email: estore@tdc.com.pk
Phone: +92 330 0070192
Address:The Diabetes Centre, Phulgran Stop, Near Toll Plaza. Islamabad – Murree Expressway.
15. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modifications.